This Privacy Policy explains how Jaishree Kanha Jewellers collects, uses and protects information when you visit our website, create an account, contact us or place an order.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
When you browse our website or place an order, we may collect information such as:
Name
Billing and shipping address
Email address
Mobile number
Order details
Products viewed or purchased
Account information
Communication sent to us through forms, WhatsApp or other support channels
IP address
Browser and device information
Cookies and website usage information
We collect information that is reasonably necessary to operate our website, fulfil orders and provide customer support.
How We Use Your Information
Your information may be used to:
Process and fulfil your orders
Arrange shipping and delivery
Contact you regarding your order
Provide customer service
Manage returns, refunds or delivery issues
Maintain your customer account
Prevent fraud or misuse of our website
Improve our website and shopping experience
Maintain business and transaction records
Comply with applicable legal or regulatory obligations
Where appropriate and permitted, we may also use information to communicate relevant offers or updates.
Payments
Payments made through our website may be processed by third-party payment service providers.
Payment information is handled according to the security and privacy practices of the relevant payment provider.
We do not intend to directly store complete card details such as your full card number, CVV or payment PIN on our website.
Order and Delivery Information
We may share information necessary to complete your order with service providers involved in:
Payment processing
Shipping
Local delivery
Order fulfilment
Website hosting or technical services
Only information reasonably required to provide the relevant service should be shared.
WhatsApp and Customer Support
If you contact us through WhatsApp, phone, email or another support channel, we may retain your communication and the information you provide in order to:
Respond to your enquiry
Assist with an order
Verify a delivery, refund or return claim
Maintain appropriate customer-service records
Our WhatsApp contact number is:
+91 8690283232
Cookies
Our website may use cookies and similar technologies to:
Keep the website functioning correctly
Maintain shopping-cart and account functionality
Remember certain preferences
Understand website performance and usage
Improve the shopping experience
Some cookies may also be placed by third-party services used on the website.
You can control or delete cookies through your browser settings, although disabling certain cookies may affect website functionality.
Analytics and Third-Party Services
We may use third-party services for website hosting, analytics, payments, security, shipping or other ecommerce functionality.
These services may process limited information according to their own privacy policies and applicable law.
Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration or disclosure.
However, no internet-based system or electronic transmission method can be guaranteed to be completely secure.
Data Retention
We may retain order, transaction and customer information for as long as reasonably required for:
Order fulfilment
Customer service
Accounting and business records
Fraud prevention
Legal or regulatory requirements
Information that is no longer reasonably required may be deleted or anonymised where appropriate.
Your Information
You may contact us if you have a reasonable request regarding personal information you have provided to us, including requesting correction of inaccurate information or raising a privacy-related concern.
Certain information may need to be retained where required for transactions, legal obligations, accounting, fraud prevention or dispute resolution.
Children’s Privacy
Our website and ecommerce services are intended to be used by customers who are legally capable of making purchases or by persons acting with appropriate parental or guardian involvement.
We do not knowingly seek to collect unnecessary personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, business practices, services or legal requirements change.
The latest version will be published on this page with an updated revision date.
Contact Us
For privacy-related questions or requests, please contact:
We use cookies to improve your shopping experience, personalize content, and analyze website traffic. By continuing to browse, you agree to our Privacy Policy.
